Quick answer (voice assistant)
Set a no-abuse rule, model calm behaviour, and redirect complaints to the coach after the match.
Before the match
Brief parents: encouragement only, no ref comments. Put a volunteer ‘touchline lead’ in place.
During the match
If someone shouts at the ref, use a calm reminder and remove the behaviour quickly.
After the match
Thank the ref. Save feedback for the proper channels and keep kids away from heated talk.
Why it matters
Ref abuse drives volunteers away. Protecting officials protects the entire community.